Term Of Use
Payment Policy
01. PayPal Express and other payment methods are all available at Checkout
02. You can pay with your credit card if you don’t have a PayPal account.
Personalization Policy
01. All items are one of a kind and individual.
02. All items are handmade, and there may be imperfections, each item is a piece of art and cannot be replaced with a duplicate one.
Shipment Policy
01. We ship worldwide
02. All our international shipments are fully insured, sent with a tracking number,
and will be shipped 3-4 days after payment.
03. Deliveries overseas may be charged on the coasts of costumes (import tax) or VAT (value-added tax) according to the state-specific law. These charges are hard to predict and are out of our control. Any charge of this kind will be paid by the purchaser.
04. We will not be held responsible for delays or lost items due to customs or postal services; moreover, if needed, you are responsible for picking up your item at your nearest post office.
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Exchange Policy
1. Exchange or return may be made 14 days from the day of receiving the item, along with the tax invoice receipt.
2. For any other question please contact us at – Care@glowulta.com